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  1. Help
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  3. Frequently Asked Questions

Frequently Asked Questions

Simply select a product from the list below to get started.

We have the Individual Pension Plan (IPP) that is available for individuals

Direct Debit: The premium payment is automatically deducted from your bank account on pre-agreed dates. Check-off: Premium deductions effected through your employer. Cheque Payments: Obtain an official receipt with the policy number and the full amount paid. MPESA Pay Bill. Send premium payment to pay bill number 541400 Insert your policy number (as it appears in your policy document) as the account number Use your registered Safaricom line for reference and automatic updates. NOTE Cash payments are not accepted in our branches. Cash payment should not be made to any staff, agents or financial advisors. MPESA payments should be made to the pay bill number 541400 only. For clarification please contact any of our branch offices near you or Email: customerrelationship@britam.com Tel: 0111 895 500

You can use payroll check off, Direct Debit or M-Pesa paybill

Britam 24/7 Rescue service provides our customers with much needed assistance at the scene of the accident and enable the smooth processing of claims in the unfortunate incident of a motor accident. Through a phone call, the stress that comes with motor accidents are significantly reduced providing our customers with assurance and peace of mind.

This is a type of unit trust fund that invests in low-risk investments with an element of stable returns such as fixed deposit accounts, treasury bills or in a commercial bond. A money market fund invests mainly in fixed income securities with short investment duration and high credit quality.

We have 3 options for Education: Msingi Poa , Super E-Plus and Elimu bora.

Premium payment frequency can either be monthly, quarterly, semi-annually or annually as elected by the policy holder.

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